Procedure For Finalization & dispatch of reports, certificates and logos

S.NO. ACTIVITY REF. DOCS OUTPUT
1 Receive monthly audit schedules from planning. N/A EVYA/F/60
2 Follow up with audit team for receipt of soft copies of draft reports for completed audits including corrective action audit reports where applicable. EVYA/INS/06 Register
3 Check whether the report has been properly integrated using specified templates. Templates EVYA/INS/06 and 7 Completed report templates.
4 Review, verification and approval of initial, renewal and transition reports is by certification manager (shall not have been part of the team) using checklists. EVYA/INS/06 N/A
5 Release of reports to client organization in soft copy within 2 weeks of the date of closing meeting EVYA/INS/06 Emails dispatch register.
6 Send certificate agreement and feedback forms to clients. N/A Certification Agreement in EVYA/F/05 and feedbacks in EVYA/F/50
7 Obtain signed agreements and filled feedbacks from customer/client. N/A N/A
8 Obtain clearance from COO and finance for dispatch of certificate and logo. N/A N/A
9 Prepare and verify certificate and logo in applicable format and verify them. Certificate formats Copy of certificate.
10 Dispatch certificate and logo to client along with relevant instruction for use. EVYA/INS/07 Dispatch register